Get Your Answers

Frequently Asked Questions

Find quick answers to common questions about booking flights with Ameertravellers

Booking Questions

How do I book a flight on Ameertravellers?

Simply enter your departure city, destination, travel dates, and number of passengers on our homepage. Click "Search Flights" to view available options. Select your preferred flight, enter passenger details, and proceed to payment.

Can I book tickets for multiple passengers?

Yes! You can book for up to 9 passengers in a single booking. Just select the number of adults, children, and infants before searching.

How will I receive my ticket confirmation?

After successful payment, you'll receive an email confirmation with your booking reference number and e-ticket. You can also access it from your Ameertravellers account dashboard.

Payment & Pricing

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard), bank transfers, and mobile wallets like JazzCash and EasyPaisa. All transactions are secure and encrypted.

Are there any hidden charges?

No! The price you see includes all taxes and our service fee. There are no hidden charges. Additional services like baggage and seat selection may have extra costs if you choose them.

Is my payment information secure?

Absolutely! We use SSL encryption and work with certified payment gateways. Your payment information is never stored on our servers.

Cancellation & Refunds

Can I cancel my flight booking?

Yes, but cancellation terms depend on the airline's policy and ticket type. Contact us as soon as possible. Some tickets may be non-refundable or subject to cancellation fees.

How long does it take to get a refund?

Refunds are typically processed within 7-14 business days after airline approval. The amount will be credited to your original payment method.

Can I change my flight dates?

Yes, subject to airline policies and availability. Date changes may incur fare differences and change fees. Contact our support team for assistance.

Travel Information

What documents do I need to travel?

For domestic flights, you need a valid CNIC or passport. For international flights, a valid passport and visa (if required) are mandatory. Check specific country requirements before booking.

How early should I arrive at the airport?

For domestic flights, arrive 2 hours before departure. For international flights, arrive 3-4 hours before. This allows time for check-in, security, and immigration.

What is the baggage allowance?

Baggage allowance varies by airline and ticket class. Check your booking confirmation for specific details. Excess baggage charges may apply.

Account & Profile

Do I need an account to book flights?

No, you can book as a guest. However, creating an account lets you save your details, track bookings, and receive exclusive offers.

How do I view my booking history?

Log in to your Ameertravellers account and go to "My Bookings" to view all your past and upcoming flights. You can also check booking status using your booking reference.

Still Have Questions?

Our support team is available 24/7 to help you